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Payment Terms and Conditions
US $ Funds. Full
Disclosure.
Payment Method: Bank wire,
Cashiers Check, Company Check, and Money Order.
Rathbone Broadcast
Batteries, LLC., 143 Old Huff Hollow Road, Newport, TN 37821
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Check and Money Orders: Send with your order.
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Cashier's Check and Money Orders: Because of Fraud, the banks hold these funds
for Three (3) banking business days.
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Company and Personal Checks: The banks hold these funds for Ten (10)
banking business days.
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Bank Wire: We will send you the required bank information with your
sales contract. Immediate access.
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The bank wire, cashiers/company check has been NO
problem. Like always and with all of us, either you have it or you do not.
Rathbone Broadcast
Batteries was created in 2010 and became an LLC in 2011. Ron L. Rathbone
has been consistently serving the battery and charger industries on an
international scale since 1989.
In March 2008 our prior
business dropped a 15 year old merchant account due to theft by new clients
in one particular market. After the US was slammed into our economic
depression and the start of the housing bubble many Americans having VIR
loans on their homes lost their homes and also received reduced credit lines
or removed credit line and credit cards. A small percentage of people
living in the US opted to attempt and utilize credit card charge back loop
holes to steal both product and money from the businesses. After taking a
large hit in these charge backs from new broadcast market clients who did
receive their product 3 to 4 months earlier we had no choice but to join
other small businesses in closing our merchant accounts. Our other option
was to increase prices to absorb these losses and gamble each order as a
sale or theft. We No Longer Accept Credit cards.
- Net Terms: I could sell lots of
batteries on net terms but when it is not paid, which was the norm,
it was a lost sale, lost inventory, and another bankruptcy sheet in
the mail to me.
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Credit Cards: our prior business lost $14,000.00 in Charge Back money,
$1,400.00 in related NSF's, the inventory and labor in the 1st quarter
of 2008. This started a domino effect that was unstoppable.
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As I said, the economic events were already showing
themselves before it hit the news. Today, most of my client base has a
combination of reduced credit lines, increased interest rates, and cut
credit lines. So, their credit cards are of little effect. Besides,
AMEX, MC/VISA, and PayPal took up to 5% off the top, including freight
charges.
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Cash Client:
For the cash paying client who did not plan ahead,
this may hurt somewhat but they cannot ignore Rathbone upgrade
quality for generic pricing.
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For the cash paying client who has planned ahead, it
has not been an issue anyway PLUS they get Rathbone upgrade quality for
generic pricing.
For Both, the client who has not planned ahead and
the one who did plan ahead, This is the reason for the second "WHY I am
supplying my circuit guts and the Best Available Panasonic, Sanyo, and
LG lithium ion battery cells for the price of generic packs and "Brand
Name" Economy and Chinese Cells.
You get my quality for a price lower than the cheap
stuff. My margins are extremely low.
Product Warranty
and Disclaimer, No gray area. Full Disclosure.
Each battery
insert assembled and installed
by Rathbone Broadcast Batteries, LLC., is warranted against
defects in workmanship and materials as described below. Under this
pro-rated warranty, our obligation will be limited to the repair of
replacement of the battery insert. Repair or replacement of the battery
insert will be made at the discretion of Rathbone Broadcast Batteries,
LLC., after our examination of the defective battery.
Defective batteries
returned after 30 days will be repaired or replaced at the discretion of
Rathbone Broadcast Batteries based on the type of battery and type of
rebuild service purchased.
We exempt any warranty claims when
unit has been subject to misuse; abuse; heavy impact; extreme high
discharge rates; extended high discharge rates; repeated high discharge
rates; extreme heat; extreme cold; failure to maintain battery with a
quality battery charger on a regular bases and leaving battery on a
trickle charge for extended periods of time.
Any attempt to alter,
repair, or open the battery pack by anyone other than Rathbone Broadcast
Batteries will result in voiding any expressed or written warranty on the
battery pack.
Rathbone Broadcast Batteries does not
guarantee any circuit boards or electrical components in rebuilt or
recelled battery packs.
New products of
another manufacturer sold through Rathbone Broadcast Batteries is
warranted against defects in workmanship and materials by the period
specified by the manufacturer and is to be handled through the
manufacturer.
Rathbone Broadcast Batteries does not offer any expressed or written
warranty in addition to the warranty set forth by the manufacturer.
We reserve the
right to interpret any and all conditions and situations listed above
and those not listed in such a manner, as we deem appropriate.
Under no circumstances
shall Rathbone Broadcast Batteries, our owners, officers, or employees
be liable for any injury, loss, damage, or expense suffered or incurred
with respect to any defective product, non-defective product or use of
that product.
All repairs or
replacements of rebuilt or new product will be FOB our factory.
No returns are
accepted without a return authorization number from Rathbone Broadcast
Batteries.
New Rathbone Lithium Ion
Broadcast Batteries and Battery Chargers
will be pro-rate warranted for up to 12 months. Defective batteries
will be replaced with equivalent product. Chargers will be replaced or
repaired depending on the defect. Decision to repair or replace will be
at the sole discretion of Rathbone Broadcast Batteries.
We exempt any warranty claims when
it appears to us that the unit has been subject to misuse; abuse; heavy
impact; extreme high discharge rates; extended high discharge rates;
repeated high discharge rates; extreme heat; extreme cold; failure to
maintain battery with a quality battery charger on a regular bases and
leaving battery on a trickle charge for extended periods of time.
Any attempt to
alter, repair, or open the battery pack by anyone other than
Rathbone Broadcast Batteries will result in voiding any expressed or
written warranty on the battery pack.
We reserve the right to interpret
any and all conditions and situations listed and those not here listed
in such a manner as we deem appropriate.
Any dispute will be governed
by the Laws of the State of Tennessee. Specifically, any litigation
shall be tried in the Cocke County, Tennessee, Sessions and/or Circuit
Court depending upon the monetary amount(s) and the varying Legal
issues.
The
above limited Warranty supersedes any warranties of merchantability or
fitness for a particular purpose.
The above limited
Warranty May Be Updated and Revised at Any Time, Without Notice, at the Sole
Discretion of Rathbone Broadcast Batteries, it's Officers, and Employees.
Disclaimers!
UNCLAIMED ITEMS:
UNLESS YOUR ITEM/S IS IN OUR POSSESSION DUE TO COMPONENT SUPPLY SHORTAGE OR
OTHER REASONS BEYOND OUR CONTROL, Rathbone Broadcast Batteries, LLC., IS NOT
RESPONSIBLE FOR UNCLAIMED OR UNPAID FOR ITEMS LEFT IN OUR POSSESSION OVER 30
DAYS.
NO REFUNDS:
We are not a giant
company, cannot be a free rental house on product, and our small business
checking account cannot be monopolized causing financial chaos.
Rathbone Broadcast Batteries Battery packs are custom manufactured –
(manufactured to the client’s specifications), specialty built or special
order products. Chargers are special order. NO REFUNDS.
All Returns for Exchange
MUST have the Proper Return Authorization Number On The Front Label of the
Return Package before any exchange will be given. No Refunds are given.
Exchange is given on product, within 5 days of delivery and then only after
inspection and our approval.
Client pays all
incoming and outgoing freight. NO EXCEPTIONS.
NOT RESPONSIBLE:
Under no circumstances shall we, Rathbone Broadcast Batteries, our
officers, or our employees), be liable for any injury, loss, damage, or
expense suffered or incurred with respect to any defective product,
non-defective product, or use of that product which is assembled, built,
or rebuilt by Rathbone Broadcast Batteries, or for product of another
manufacturer sold through Rathbone Broadcast Batteries, INCLUDING
LITHIUM ION.
Rathbone Broadcast Batteries. is NOT responsible for loss of product/s
or Money’s due to breaking and entering, theft, fire, storm damage, Acts
of God, or for any other reason not here listed. Furthermore,
Rathbone Broadcast Batteries is NOT responsible for financial losses of
ANY type to anyone resulting from economic crises or other events of
anyone including vendors and clients. Rathbone Broadcast Batteries is
NOT responsible for damages, however unlikely, of undamaged or already
damaged battery case shells or components during opening of that product
for rebuild / recell.
We reserve the
right to interpret any and all conditions and situations listed and
those not here listed in such a manner as we deem appropriate.
Any dispute will be
governed by the Laws of the State of Tennessee. Specifically, any
litigation shall be tried in the Cocke County, Tennessee, Sessions
and/or Circuit Court depending upon the monetary amount(s) and the
varying Legal issues.
Receipt of client’s
money confirms this sales contract for new product or rebuild of
product. Client is authorized as the representative for the above
company, has read and agreed to this sales order contract, disclaimers
including lithium ion batteries, refund policy, and pro-rated limited
warranty.
The above
Disclaimers, Unclaimed Items, NO REFUNDS, NOT RESPONSIBLE, and other, May Be
Updated and Revised at Any, Time Without Notice, at the Sole Discretion of
Rathbone Broadcast Batteries, it's Officers, and Employees.
disclaimers_042011.pdf (Required to complete any
order. NO EXCEPTIONS)
03-17-2008: Our prior company had a problem with less than stand up clients in 1 the
early 90's recession. We have recently had a much larger problem with
less than stand up broadcast clients in the current Depression. The above
paperwork is because of a few of your broadcast colleagues and I cannot request of one
and not all.
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CREDIT CARD CHARGE BACKS:
CREDIT CARD CHARGE BACKS ARE IN EFFECT A NON SUFFICIENT FUNDS CHECK:
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AMEX, MASTER
CARD, and VISA WILL CHARGE YOU EXPENSIVE FEES FOR FRIVOLOUS CREDIT CARD
CHARGE BACKS.
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We make every effort to make all clients aware that even though we
immediately start the work on your custom manufactured battery packs
there is always the potential for unforeseen delays. Very, very
occasionally a client will threaten a chargeback if he / she is not
placed in front of others or we cannot perform magic and blow away
unforeseen events. Actually, most of these very few are simply denying
delivery and attempting to get free merchandise.
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Charge
backs were an issue in the 1994 recession and are now again in 2008
becoming an issue that must be controlled. Charge backs effect our
business in a very, very negative manner and can disable us from doing
business.
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What Could
Other Fees cause:
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Suppose
your chargeback caused one of our credit card payments to bounce and
our credit card issuer raised our interest fees.
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Suppose
your chargeback caused one of our vendor checks to bounce and we
then had to start prepaying $5,000.00 to $10,000.00 per order for
our inventory.
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Someone
else has to wait longer on their battery pack because you
interrupted the financial flow of inventory
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Any
client may send personal or company check before
their product is placed in line for the custom manufacture rebuilding or
recelling procedure. We continued to be stolen from, received no
support from the merchant providers, and were forced to stop accepting credit card payments all together.
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Delivery Signature
IS required.
 FedEx
 You
can quickly sign up now.
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