About our response to your email or telephone call, then the directory.  eMail is our Primary Contact Channel, Telephone return call from email and for follow up.  Please call first if you wish but email is better for now.

If no one can get the call, we are on other lines, ALL in assembly helping on orders, it is a holiday / weekend, ice / wet snow, seasonal flu / intestinal bugs, or simply very early in the morning or late in the evening; Please, if you leave a (1) message regarding a new sales order someone will call you back as soon as we can.  If you have Caller ID Block, Please press *82 before dialing.  E-Mail  (1) using the complete directory list but the above still applies.  Adding more staff reduces our ability to compete with the Chinese and still supply you the excellent quality product that has built our 21 year old name.  

Face Book - Yes it is Social Network with millions posting their ever passing of gas, but I do not really support these within family and friends let alone in business as I consider them immature, anti-social skilled and not really a business environment.  I may have to go that way but hope not.  Twitter: The last study I read - recent - stated that over 77% of twitters go unread.

Rathbone Broadcast Batteries was officially created in January 2010 and official in April 011, www.rathbonebroadcastbatteries.com  for all broadcast batteries and broadcast equipment.  Following the advise of a visiting Pentagon team including a DOD attorney,

eMail Directory for: (Please supply your state, or even better, a detailed contact information in your email.)  Please select a mailbox, not all mail boxes.

•  Hiring the expertise of Ron L. Rathbone for EV or other Battery Design and Research.

• Customer Service - RMA's, RBE

•  New Sales RBE
•  Technical Support: Batteries, Chargers
• Electrical Contractors, New Construction, Commercial, Residential, Electrical Maintenance

•  Employment Opportunities

• New Sales: All territories: You may place your order directly through our on-line store:  Ignore the final dollar value.  It is a free store front with limited CGI script.  We will generate a final sales order and contact you with the actual dollar amount for payment and completion. www.rathboneenergy.biz

• We are in a "sleeves rolled up" small business environment. Everyone here catches calls or voice mail, writes up orders, receives, packs and ships, and helps the techs as needed. We custom assemble every battery pack to client specifications and we are very good.

• Since mid-January 2008, Credit Card charge backs effected our other company's banking accounts, cash flow, our vendor relations, their ability to purchase inventory, and nerves to the point where they were forced to turn ALL credit card charge backs over to attorneys to collect ALL charges caused by the credit card charge back, no joke.  Never pay an attorney up front, never!  Depending on current cash flow and outstanding checks to vendors or credit cards these credit card charge backs can easily cause over $1,000.00 in fees per incident.  We are a completely separate company.
   

• In a good or bad economy we receive many communications, But we are in an economic depression which is very different.

• Even so, We are SO Thankful that we receive hundreds of emails per day,
   

• We are SO Thankful that we receive +/- 65 incoming sales calls, voice mails, and new orders per day. Between us we receive > 400 emails per day, and as we try to do all things, the voice mail will overflow. If we add more staff we cannot compete with the Chinese and Still give you the Quality that has built our Excellent 21 year old company name and quality reputation.
   

• We custom assemble hundreds of new battery packs new inserts, and rebuild hundreds of different type batteries. We always have a lot to catch up on in returning telephone calls and emails. There is back office check in and receiving, front office sales entry, invoicing, and money processing, money management and purchase orders, and everything involved with battery assembly as well as rebuilding batteries, and then packing and shipping. There are many steps involved.

• We distribute large amperage batteries for construction, electrical grid, mining, off-shore, power stations, rail and transit, hybrid rebuilding, ev projects.

• If over 12 weeks from the date we received your payment you. 

☺Telephone Directory

• 800 number pulled.  For years our 800 number had been abused by non-paying consultants wanting us to do their work for free, people looking for a middle east travel agency, a fraternal order of police donation line, and a military base among others.  We have considered establishing a 900 number but the world credit card distributors have clearly proven not to support the merchant when a proven frivolous charge back is claimed.

• *82, 1-865-484-1783

• Ext. 116, Repair Service Center: Today it is cheaper to buy a new charger than repair an old one.  So, no more repairs.

• Ext. 117, Battery & Charger Engineering Design & Consulting

• Ext. 119, Marketing

• Ext. 301, Broadcast, Mining, Off-Shore, Power Station, Transit,

• Ext. 302, EV Batteries and Chargers DOE Grants and R&D, DOD, DOE, Electrical Grid 

• Ext. 303, Rathbone Employment, Consulting or Contracts

• Ext. 304, Tech Support Batteries & Chargers

• Ext. 320, Purchasing For Rathbone Energy

• Ext. 321, Accounts Receivable For Rathbone Broadcast Batteries, LLC.

• Ext. 325. Fuel Cell Research, Hydrogen

• Ext. 326, Lithium Iron Research

• Ext. 304, Electrical Contractor Installation and Maintenance, Electrical, Fiber, Cable

Hours  & Holiday Schedule

Ship To for rebuild/recell of your dry cell nickel cadmium, nickel metal hydride, or lithium ion batteries.

Current Language: Southern English.  We are not English majors but we have manners and our vocabulary skills are strong enough that we do not need to depend on negative adjectives for the bulk of our communication.  Have your heard the grammar of news reporters lately?

Consequences of a Credit Card Charge Back  We can no longer accept credit cards.

Payment Terms

Limited Warranty Points

Limited Warranty

Disclaimers

(Due to continuing development all prices & specifications are subject to change without notice).